Privacy Policy
Who we are
Our website address is: https://hellohidear.net.
HelloHiDear.net ("Website," "we," "our," or "us") values your privacy and is committed to protecting the personal information of children, parents, and educators who use our Services. This Privacy Policy explains how we collect, use, and safeguard information when you use HelloHiDear.net.
By using our Website, you agree to the practices described in this Policy. If you disagree, please discontinue use of our Website.
1. Information We Collect
We aim to minimize data collection, especially from children.
(a) Information You Provide
- When contacting us (e.g., via email or contact form), we may collect your name, email address, or other details you voluntarily share.
(b) Automatic Information
- We may collect non-personal information such as browser type, device type, operating system, and general usage statistics (e.g., pages visited, game sessions played).
- We may use cookies or similar technologies to improve Website performance. These do not collect personal information.
(c) Children's Data
- We do not knowingly collect personal information from children under 13 without parental consent.
- Games and learning activities on HelloHiDear.net do not require children to submit personal information.
2. How We Use Information
We use the collected information to:
- Provide and improve educational games and services
- Respond to inquiries from parents/guardians
- Monitor usage trends to enhance user experience
- Ensure Website security and prevent misuse
3. How We Share Information
We do not sell, rent, or trade personal information.
We may share limited data only in these cases:
- With service providers who help operate our Website (e.g., hosting, analytics), under strict confidentiality agreements
- If required by law, regulation, or to protect the safety of users
4. Cookies & Tracking
- Cookies help us remember preferences and improve gameplay experience.
- We do not use cookies for advertising or tracking children.
- Parents may disable cookies in browser settings, but some features may not work correctly.
5. Parental Rights & Controls
Parents/guardians have the right to:
- Request access to any personal information we may hold about their child
- Request the deletion of their child's information
- Refuse further collection or use of their child's information
To exercise these rights, don't hesitate to get in touch with us at support@hellohidear.net.
6. Security
We use reasonable safeguards to protect data from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute protection.
7. Third-Party Links
Our Website may contain links to third-party sites (e.g., educational resources, partner tools). We are not responsible for their privacy practices. Please review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new "Last Updated" date. Continued use of the Website means you accept the updated Policy.
9. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public alongside your comment.
10. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
11. Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
12. Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
13. Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
14. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
15. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
16. Where your data is sent
Visitor comments may be checked through an automated spam detection service.
17. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@hellohidear.net
Website: https://hellohidear.net